What type of partner support solution do you offer and what are your rates?

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    We are a full-service provider across the entire Microsoft solution set: Azure, Dynamics 365, and Modern Workplace. For each of these solutions, we provide responsive support to our partners, and if requested, to our partners’ clients. With our Client Success Support Plans, you can resell pre-packaged plans, escalation management, and hourly support plans to your clients as white-label services:

    We also offer multi-tier plans that let you determine the level of support you want for your practice and your clients:

    • Tier 1 Support: Clients contact the partner—you are in control.
    • Tier 2 Support: Partners can escalate Microsoft cases to Stratos Cloud Alliance.

    With our one-to-shop for sales, service and support, you can meet all of your client needs. Contact us to learn more.