Microsoft Announces New Copilot Capabilities for Dynamics 365 Business Central

Microsoft announced new advancements coming to Copilot within Business Central in early 2024 including conversational chat.

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    Mike Morton, VP of Microsoft Dynamics 365 Business Central product team announced new advancements coming to Copilot within Business Central. With even more functionality that previously available, Copilot is becoming a game changer for small and medium-sized businesses who are struggling to keep up with tedious or repetitive tasks. With the new AI capabilities in Business Central, businesses can:

    • Get answers quickly and easily using natural language.
    • Save time by automating tedious, repetitive tasks.
    • Spark creativity with creative content ideas.
    • Anticipate and overcome business challenges.

    Microsoft partners should become familiar with the new advances to copilot and AI that is included with Business Central. 

    Conversational Chat in Business Central

    Conversational chat using Copilot in Dynamics 365 Business Central will be available in early 2024. This AI-powered assistant will enable clients to increase productivity and free up their time so they can ultimately focus on achieving business goals. Below, we’ll cover some of the ways Copilot can be utilized.

    Enhanced Bank Reconciliation

    Previously, Business Central functionality helped by auto-matching many of the simple one-to-one transactions, but the logic was unable to decipher more complex scenarios such as when multiple charges were paid in a single transaction. Now, Copilot in Business Central has enhanced the bank reconciliation process by analyzing bank statements that are imported into Business Central, matching more transactions, and proposing entries for transactions that weren’t auto-matched.

    AI-Generated Marketing Text Suggestions

    For businesses who struggle with creating custom messaging for target audiences, AI-generated marketing text can help speed up the process. With Copilot in Business Central, there is the ability to leverage AI-generated marketing text suggestions to craft personalized product descriptions in seconds.

    Inventory Forecasting

    Effective inventory management is crucial in a competitive business environment. Using AI, the Sales and Inventory Forecast extension in Business Central streamlines the replenishment process by generating vendor requests, helping to keep customers happy by fulfilling their orders on time.

    Late Payment Prediction

    The Late Payment Prediction extension enables businesses to forecast if outstanding sales invoices are likely to be paid on time. This will allow clients to proactively address potential late payments and adapting accordingly, minimize overdue receivables, reduce risk of non-payment, and ultimately improve financial performance.

    Cash Flow Analysis

    Powered by AI, Business Central can create a comprehensive Cash Flow Analysis to help monitor a company’s cash position and maintain financial health. These insights from Business Central offers the ability to obtain loans or even cut back on credit when there is a surplus cash.

    Final Thoughts

    Ultimately, with Copilot in Business Central, your clients can confidently navigate the ever-changing technology landscape and truly focus on what matters for their business. Partners interested in learning more about how to position Copilot or Business Central to your prospects or clients would benefit from reaching out to Stratos Cloud Alliance. We work with partners to help you increase sales and adoption of Microsoft technology solutions – all at no cost to you. Reach out to Stratos Cloud Alliance today.