Oztera Better Serves Microsoft Dynamics Clients by Joining Forces with Stratos Cloud Alliance

HEADQUARTERS: Las Vegas, Nevada, USA

CHALLENGE: Experts in Microsoft Dynamics 365 Business Central, Oztera needed a way to offer Dynamics 365 Customer Engagement and Power Apps solutions to customers interested in them.

SOLUTION: Oztera partnered with Stratos Cloud Alliance to implement Microsoft Dynamics 365 Customer Engagement and Power Apps for an existing manufacturing client.

BENEFITS: Oztera’s partnership with Stratos Cloud Alliance enhances the customer experience by providing a seamless implementation and integration of Microsoft Dynamics 365 Business Central, Customer Engagement, Microsoft Power Apps, and other complex Microsoft solutions.

Oztera

Since its establishment in 2001, Oztera has cultivated a highly skilled team of project managers, accountants, engineers, and client managers. Drawing upon their extensive industry knowledge, these experts excel in resolving intricate business and technical challenges. With a specialization in leveraging the Microsoft Dynamics 365 Business Central platform, Oztera creates tailored solutions to tackle the specific obstacles encountered within the Wine, Agriculture, Distribution, and Manufacturing sectors. By applying a collaborative methodology, Oztera prioritizes delivering optimal outcomes for their clients, actively listening to their needs and requirements, and acquiring a clear understanding of their business operations and objectives. Oztera is a privately held company with presence in multiple states, including Northern California, Nevada, Washington, Texas, and more.

“You never know how a partnership is going to go until you are in the trenches together, and it has been very rewarding to work with Stratos – I have a lot of faith in the partnership.”

-Mike Stallman

Chief Geek Juggler, Oztera

Better Serving Customers

The Oztera team landed a Microsoft Dynamics Business Central (BC) project with a manufacturing client looking to upgrade from their outdated Infor M3 and SYSPRO systems. The initial connection was made when an employee at the manufacturing company recognized Oztera’s President, Minou Barabi. This led to discussions with Mike Stallman, Oztera’s Chief Geek Juggler, and Paul Mosso, the company’s Conversation Architect. Leveraging his two decades of industry experience, Mike provided insightful answers and guidance, establishing a foundation of trust. After choosing Oztera, Paul ensured seamless communication with the right team members. “I am confident that clients will report Oztera’s greatest strength is in their employees’ talent, depth of knowledge, and on-going commitment to the customer,” says Paul Mosso. Upon receiving a request for a Power App project from the same client, Oztera joined forces with Stratos Cloud to deliver a successful solution. This accomplishment not only met but exceeded their client’s expectations, leading them to request a demo of Microsoft Dynamics 365 Customer Engagement. Jeffrey DeMaria, Director of Partner Enablement at Stratos Cloud, praises the partnership: “Oztera has been an exemplary partner from the outset. Their team diligently consumed all our educational content and programs in an impressively short period. Together, we’ve been laser-focused on optimizing solutions for their clients, from fine-tuning license requirements to achieving specific business outcomes”.