With a focus on AI and copilot integration, Day 1 of Directions 2023 highlighted the future of business applications is looking more advanced and dynamic than ever.
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The first day of Directions North America 2023 has set the stage for an exciting and transformative conference. As the highest attended Directions conference in history, it has already brought numerous significant announcements from Microsoft. With a focus on AI and copilot integration, the future of business applications is looking more advanced and dynamic than ever.
Mike Morton, Microsoft’s General Manager for Dynamics 365 Business Central, highlighted the impressive 105% year-over-year growth in customers with more than 100 users. As Microsoft drives resources into developing Business Central, Morton emphasized that AI technology is here to stay, likening it to the rollout of mobile phones or mobile apps.
Microsoft’s copilot integration into both Dynamics 365 CRM and ERP applications brings next-generation AI to every line of business. With more AI capabilities being introduced over the next six months, Microsoft aims to stay ahead of competitors in bringing AI to life. Copilot enables smarter decision-making and automates routine tasks, freeing up employees to focus on more strategic and value-added activities. Some of the key features include:
Morton reiterated Microsoft’s commitment to privacy and security, ensuring customers that their data is protected by comprehensive enterprise compliance and security controls. Microsoft promises not to use customer data to train any foundational AI models, nor to send data to third parties. The end-to-end ecosystem is designed with security and the end-user as the priority. Key aspects of this commitment include:
Attendees were given a glimpse into the top new features in the Wave 1 Release of Business Central and Sales, which showcased Microsoft’s ongoing commitment to innovation and enhancing user experience. Some notable features include:
Microsoft announced new attach options and a unified price and purchase model for Dynamics 365. This simplified pricing structure is designed to make it easier for customers to understand and choose the right solutions for their businesses. Key benefits of the new pricing model include:
Directions North America Day 1 has set the tone for an exciting conference, with Microsoft’s focus on AI and copilot integration promising a transformative future for business applications. As we enter this new era of AI-driven technology, Microsoft aims to stay ahead of the curve, offering powerful tools that reshape the way people work and operate. The integration of advanced AI capabilities, improved user experience, and a commitment to privacy and security demonstrate Microsoft’s dedication to meeting the evolving needs of businesses. As we eagerly await further updates and insights from Directions North America 2023, it is clear that the future of business applications is on the cusp of a groundbreaking transformation.
Stay tuned for more updates and in-depth analyses as the conference unfolds.
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